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South Portland Adult Education



Business & Skills Training

Certificate in Customer Service ONLINE - Fall 2018

$245

with Ugot Class Online

Calendar Next session starts Sep 4, 2018 , runs for 4 weeks
Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization?s success. You will also take away some extraordinary customer service techniques you won?t find anywhere else.

Certificate in Google Tools ONLINE - Fall 2018

$495

with Ugot Class Online

Calendar Next session starts Sep 4, 2018 , runs for 12 weeks
Increase your online savvy and ability to position yourself and your organization for greater success. Experience the interaction and big take-aways from studying with top notch professionals. Your instructors not only work with these tools every day, but speak at national conferences and train others. Your teachers have tips you have not discovered yet. Learn more about Google Analytics, Google apps for business, and Google+ . Acquire new tips and techniques. Just one new tip can mean greater productivity, effectiveness and even profitability for your work.

Certificate in Learning Styles ONLINE - Fall 2018

$395

with Ugot Class Online

Calendar Next session starts Oct 1, 2018 , runs for 8 weeks
New research and information is coming out frequently now about how your learners - and you - learn. Here?s what we know. In the last century, you taught everyone equally by teaching them the same. But we know we each learn differently. So in this century, you teach everyone equally by teaching them differently. In this Certificate in Learning Styles, you get the most advanced information about the three most important and most prevalent characteristics you experience with your participants: generation, gender, and the autism spectrum. Your instructors are some of the foremost authorities in the world on these subjects. They write, and speak around North America, on learning styles.

Certificate in Mastering Excel ONLINE - Fall 2018

$495

with Ugot Class Online

Calendar Next session starts Sep 4, 2018 , runs for 12 weeks
A must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets. Microsoft Excel is the most used spreadsheet tool in the world. Begin with learning how an Excel worksheet is constructed, populated with content, and edited for delivery. Discover how various menu items, commands, settings and processes affects the look of your Excel worksheets and workbooks. Then, increase your efficiency by learning how to organize, display and calculate your data into useful information. Identify different types of data and how data can be best visually represented or formatted, by using different data tool techniques. Finally, you?ll learn a variety of Excel?s most powerful features to analyze data quickly and easily. This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.

Certificate in Office Operations ONLINE - Fall 2018

$495

with Ugot Class Online

Calendar Next session starts Sep 4, 2018 , runs for 12 weeks
Efficient office operations can mean the difference between success and not-so-much, between being in the black and being in the red. Moving from you and your employees working harder to working smarter, the strategies and benchmarks of office operations increases the productivity of every person in your organization. Position yourself in your organization as the one who knows what to get done, and how to get things done in office operations.

Certificate in Online Teaching ONLINE - Fall 2018

$495

with Ugot Class Online

Calendar Next session starts Sep 4, 2018 , runs for 12 weeks
For those new to teaching online, or those already teaching online. Get the best instruction from the foremost authorities in online learning. Thousands of people have taken this fundamental yet advanced training in teaching online. From building an online course to improving an online course, from fostering online discussion to encouraging student interaction, from traditional assessment to online tests, the program will give you both the fundamentals of teaching online, as well as the most advanced tips and techniques in the business. Your instructors are authors, speakers and consultants in online learning and teaching.

Certificate in Project Management ONLINE - Fall 2018

$495

with Ugot Class Online

Calendar Next session starts Sep 4, 2018 , runs for 12 weeks
In today?s business environment, there is a need for good project management. Project management provides visibility of project health to the business and the customer. Through continuous monitoring, early detection of variations to plan, schedule, and budget can be communicated to stakeholders for quick resolution, including project cancelation. Project management is one of the fastest paths to promotion by increasing your network through greater exposure. First, gain the skills, tools and templates to confidently develop and maintain a project. An overview of salaries, certification costs, education and experience requirements are provided. Then acquire a well-rounded knowledge of the five Project Management Processes relating to the Project Management Body of Knowledge Guide. This basic information will assist you in learning the beginnings of Project Management, whether you are interested in project management, in a project management field, or in any line of work. Finally, learn the ten Project management Knowledge Areas and their support role and relationships to the five Project Management Processes.

Certificate in Workplace Communications ONLINE - Fall 2018

$595

with Ugot Class Online

Calendar Next session starts Sep 4, 2018 , runs for 12 weeks
Good communication in the workplace is more important than ever. And critical to your career advancement and success. Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Take back a workable conflict management model, along with successful and practical conflict management strategies. Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want. Finally, find out more about yourself and others using personality profiles for better work performance. You will be learning from some of our more popular instructors, and taking away new how-to skills that work.




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